Terms of Service
Last Updated: October 2, 2025. Welcome to Shacked! These terms govern your use of our platform.
1. Eligibility
- You must be at least 18 years old or a verified student with permission to enter legally binding agreements.
- By using our Services, you confirm that all information you provide is accurate and truthful.
2. Our Role
- We are a technology platform that connects Hosts (students offering housing) with Guests (students seeking housing).
- We are not a landlord, property manager, broker, insurer, or guarantor.
- All rental agreements are directly between the Host and the Guest.
3. User Accounts
- You must register an account to use certain features.
- You are responsible for maintaining the security of your account and all activity under it.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Listings & Content
- Hosts are solely responsible for the accuracy, legality, and safety of their listings.
- We do not verify listings, and we make no guarantees about their quality or suitability.
- You grant us a license to use your listing content (photos, descriptions) for promotional purposes.
5. Bookings & Payments
- Bookings are binding agreements between Hosts and Guests.
- Payment processing may be handled by third-party providers (e.g., Stripe). We are not responsible for payment errors, disputes, or chargebacks.
- Cancellations and refunds are governed by our cancellation policy, which may be updated at any time.
6. Prohibited Conduct
You agree not to:
- Provide false or misleading information.
- Use the Services for unlawful purposes.
- Post fraudulent, unsafe, or inappropriate listings.
- Circumvent the platform by conducting off-platform transactions.
7. Safety & Liability
- We do not conduct background checks on users and do not guarantee their conduct.
- You are solely responsible for ensuring your compliance with applicable laws, leases, and university housing policies.
- To the maximum extent permitted by law, we disclaim all liability for damages, losses, injuries, or disputes arising from use of the Services.
8. Intellectual Property
- All content, branding, and technology provided by us remain our property.
- You may not copy, distribute, or create derivative works without our consent.
9. Termination
We may suspend or terminate your access at our discretion, without notice, for any violation of these Terms.
10. Indemnification
You agree to indemnify and hold harmless Shacked, its owners, employees, and affiliates from any claims, damages, or legal disputes arising from your use of the Services.
11. Governing Law
- These Terms shall be governed by and interpreted under the laws of the State of Delaware, USA.
- Any disputes will be resolved in the courts located in Delaware.
12. Updates to Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.